Payment Options

The Village of Romeoville now has a variety of options for you to pay water bills and also access your account information.

  • Make a payment by phone: Make a quick payment over the phone with a credit/debit card or eCheck by calling 1-844-835-2613 for direct access to the pay-by-phone system or through the Village’s main line at 815-886-7200 and listen to the prompts. AS OF 3/9/23 - PLEASE CALL: 1- 877-819-7080.

  • Automatic Bill Pay: Through participation in this program the Village will automatically deduct payment of your water/sewer and refuse collection bill from your checking or savings account.

  • Online Payment Process:
    • Click here to log in and/or create an account. (You will need your Account Number and your full name as it appears on your bill.)

      Confirm Account

      Activate Account
    • Enter your username of your choice, password (must be 8 characters long. Must contain a capital letter, number, and a symbol)

      An email will be sent for activation, you can bypass the email, log in using your newly created username and password to your new portal.

    • If you have questions or need further assistance please contact the Water Department at 815-886-7212.

For a video run through of how to read your bill, please see below.


New Payment Portal

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