Pickups should be scheduled 48 hours in advance (Monday appointments must be made by the Friday prior), with the driver or by calling the Recreation Center at (815)886-6222.
Appointments for pick up must be made before 4:00pm. Pickups are not guaranteed until the driver confirms the appointment.
Medical appointments have priority.
Riders must be capable of getting on and off the bus without assistance from the driver.
Wheelchair users must be able to get on and off the ramp without assistance from the driver. Drivers will lock down the chair only.
Rider must pay once they are on the bus. The driver cannot take any unpaid riders.
Fare is for one stop; additional stops are $1 per stop.
Riders can carry on/off no more than six bags.
The driver cannot assist with groceries or any other items.
Passengers must be ready within fifteen minutes of pickup time or pickup will have to be rescheduled.
Voicemail messages will not be accepted for a scheduled pick up.
Seat belts must be worn at all times.
No eating or drinking on the bus except water.
No standing on the bus while it is moving.
Please place garbage in the receptacle at the front of the bus.
No abusive language.
Be courteous to others.
Riders 17 years old & under must be accompanied by a parent or guardian 18 years and older.